Alpha Road Side Service

FAQ

What does your roadside Service include?

Our roadside service typically includes assistance with flat tires, jump-starts, fuel delivery, lockout services, winching, tire changes, battery replacement and towing. We also offer roadside repair services for semi trucks, RVs, box trucks, buses and any kind of diesel trucks.

What are the major roadside truck repair services that you provide?

The major roadside service that we provide is tire Repair and Replacement, engine Diagnostics and Repair, electrical System Diagnostics and Repair, brake System Diagnostics and Repair, fuel System Diagnostics and Repair, cooling System Diagnostics and Repair, exhaust System Diagnostics and Repair, Transmission Diagnostics and Repair, Steering System Diagnostics and Repair, suspension System Diagnostics and Repair. 

What kind of service does your towing company offer?

Our towing company offers a wide range of services including light-duty towing, heavy-duty towing, emergency roadside assistance, and recovery services.

Can you tow my 18-wheeler?

Yes, we have the equipment and experience to safely tow 18-wheelers and other heavy-duty vehicles.

Do you offer diesel truck repair services?

Yes, we have a team of experienced mechanics that can handle all types of diesel truck repairs, from routine maintenance to major repairs

What kind of trailer repair services do you offer?

We offer a wide range of trailer repair services, including welding, electrical repair, and brake repair.

What are your truck repair services?

We offer a full range of truck repair services, including engine repair, transmission repair, suspension repair, PM Service, wheel seals and emergency breakdown. 

What are your hours of operation?

Our hours of operation are Monday through Friday  from 8:00 am to 5:00 pm, and we also offer 24-hour emergency services from Monday through Saturday.

What is your service area?

We serve the entire Dallas Fort worth, Houston, Auston and the surrounding areas.

How do I know if my truck needs repair?

Some signs that your truck may need repairs include strange noises, poor performance, and warning lights on the dashboard.

Do you offer mobile truck repair services?

Yes, we offer mobile truck repair services, where our mechanics will come to your location to perform the necessary repairs.

How long does it typically take to repair a truck?

The length of time it takes to repair a truck will depend on the specific issue and the type of repair that is needed, but we will always strive to get your truck back on the road as quickly as possible.

How much does it typically cost to repair a truck?

The cost of repairing a truck will depend on the specific issue and the type of repair that is needed, but we will always provide you with a detailed estimate before starting any repairs.

Can you provide a warranty for the truck repairs?

Yes, we provide a limited warranty for all of our truck repairs.

Do you have a recovery service for accidents?

Yes, we offer a recovery service for accidents and other emergency situations.

Can you tow my boat or RV?

Yes, we have the equipment and experience to safely tow boats, RVs, and other recreational vehicles.

How long will it take for your team to reach my location after I call for service?

The amount of time it will take for our team to reach your location will depend on your location and the availability of our trucks and technicians.

What types of payment do you accept?

We accept cash, credit cards, Cashapp, Zelle and EFS checks as forms of payment.

What is the process for having my truck towed?

The process for having your truck towed will depend on the specific situation, but it typically involves contacting our towing company and providing us with information about your vehicle and location.

Do you offer any discounts for repeat customers?

We may offer discounts for repeat customers, please check with our customer service team for more information.

What should I do if my truck breaks down on the highway?

If your truck breaks down on the highway, move it to the shoulder and call for emergency roadside assistance.

Is my vehicle or equipment insured by you while you tow it?

Yes, Our towing has full insurance cover for everything we tow. This includes the operation of machinery while undertaking the loading and unloading process. In addition to this we have complete public liability insurance.

Who do you provide towing services to?

Alpha roadside provides towing services, Machinery transport and roadside assistance to the general public. Likewise access hire companies, motor vehicle dealerships, mechanical workshops, smash repairers, Insurance companies, finance companies, Boat manufacturers and dealers and various other firms.

What towing services do you provide?

Alpha Roadside Service undertakes most towing services, Including Motor vehicle accident towing, General and trade car towing, transportation of machinery and equipment. Also, Heavy haulage and Interstate car transporting. Additionally, we are experts at Motorcycle towing and underground car park recovery.